We understand that some users will upgrade their mobile device at some point, and this can break a few things, including your chat history availability (which doesn't automatically transfer to your new device) and how your Google Messages account stays connected to Beeper. 

To make sure you know what to do to ensure a smooth transition, we made this guide for you. 

Some limitations to note: 

1. Beeper will not be able to fetch history from your old device to the new device on its own, but going through the steps below will ensure you can transfer your messages from your old phone to the new device.
2. There are two things you need in order to do this. Make sure that:
   • You still have access to an old/current device with the same SIM and all the messages on it.
   • You are moving from one Android device to another Android device.

Steps

1. Delete Google Messages in Beeper > Open the Navigation Menu (the icon 3 lines to the left of search)  > Chat Accounts > Google Messages (Sign Out), and remove the Beeper Connection from the Google Messages native app > Your avatar > Device pairing.
   

   

2. Back up your device to Google Drive with the following steps:
   1. On your phone, go to Settings → Google → Backup
   2. Enable the "Back up your device to Google One" toggle
   3. Turn on backup to start the backup process if it's not backed up already
      
      ⚠️ Make sure that your phone is connected to a Wi-Fi network and that your battery is charged before starting the backup process. This will ensure that your data is backed up quickly and without interruption.
       
3. Restore the data to your new device: Once the backup is complete, you can restore the data to your new device by signing in with the same Google account and following the on-screen prompts. If you would like more details, please refer to the instructions from Google.
    
4. Once data is restored on the new device, check that you can still see your messages in your Google Messages app. 
    
5. Install the latest version of the Beeper app from Google Play on the new device, log in to your account, and verify the login.
    
6. Connect Google messages again in Beeper by going to Settings  >  Chat Accounts > Add an account > Google Messages > Connect.