I’ve lost my recovery code. How do I get a new one using Beeper iOS?
This guide applies to Beeper iOS
For the Beeper Desktop Guide, refer to I’ve lost my recovery code. How do I get a new one using Beeper Desktop?
For the Beeper Android Guide, refer to I’ve lost my recovery code. How do I get a new one using Beeper Android?
Background
- Your recovery code is the key to your message history. Beeper encrypts your message history so only you can read it, and your recovery code is used as part of this process. Think of it like a secure box with one key.
- If you registered via Beeper Android, your Recovery Code was also provided during onboarding, with the same emphasis on safekeeping. Alternatively, you may have opted to have your credentials stored automatically by Google Password Manager. Before proceeding with these steps, please check either your notes, Password Manager apps, or Google Password Manager app, just in case the Recovery Code is stored there
- If you registered via Beeper iOS, your Recovery Code was also provided during onboarding, with the same emphasis on safekeeping. Alternatively, you may have opted to have your credentials stored automatically by iCloud Keychain. Before proceeding with these steps, please check either your notes, Password Manager apps, or iCloud Keychain / Keychain Access (Mac) apps, just in case the Recovery Code is stored there
- By requesting a new recovery code, the old secure box is still locked, and has to be discarded, never to be opened again, and a new box is created with the new code.
⚠️ Your Recovery Code is linked to your Beeper account.
Since the code is linked to your Beeper account, you don't need to reset it on every app. If you need to reset your recovery code, do so in just one app: Beeper Android, Beeper Desktop, or Beeper iOS.
What does this mean for me? 🤔
The app will remove all your chat networks from Beeper during this process, as they will need to use the new recovery code key to send and receive messages. This also means that message history for some services may be lost:
✅ Message History Recoverable
❌ Message History Lost
*except Facebook end-to-end encrypted chats
Ok, I know the downside. How do I do this, step-by-step?
The screen recording shown below are based on the Beeper iOS app.
- Login to the Beeper iOS app using the email you linked to your Beeper account.
- Enter the 6-digit code you will receive in your email.
- Select the option to Use your Recovery Code
- Select Reset Encryption
- Wait for the app to load your new Recovery Code
- You can either Copy the Recovery Code to Clipboard then Backup Manually and store it in a safe place, or Store it in your iCloud Keychain.
- Then, approve Notifications and Contacts access, and you're ready to go.
- Go to Stack (icon) → Gear (icon) Settings → Network Connections, and reconnect your Chat Network accounts.
