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    2. Quick References

    How do I delete my Beeper Account?

    We're sad to see you go! But we understand if Beeper is not for you. To delete your account, please follow the steps below:

    Step 1: Cancel any active Beeper subscription

    Before you start the deletion process, please check whether you have an active Beeper Plus or Plus Plus subscription. If you do, you must cancel it first to avoid being charged after your account is deleted.

    How to check: Go to www.beeper.com/account and sign in to see your subscription status.

    • If you subscribed via Beeper Desktop, you can cancel your subscription right there at beeper.com/account.
    • If you subscribed via the Apple App Store or Google Play Store, you must manage and cancel your subscription through that store.

    Where did you subscribe to Beeper Plus or Plus Plus?

    Select an option above to see how to cancel.

    Subscribed via Beeper Desktop

    1. Go to beeper.com/account and sign in with your Beeper account.
    2. Find your Beeper Plus or Plus Plus subscription.
    3. Select the option to cancel your subscription and follow the on-screen prompts.
    4. Confirm the subscription shows as cancelled before deleting your account.

    Subscribed via the Apple App Store

    This subscription is billed by Apple and must be cancelled with Apple — it can't be cancelled from beeper.com/account.

    On iPhone or iPad:

    1. Open the Settings app.
    2. Tap your name at the top.
    3. Tap Subscriptions.
    4. Tap your Beeper subscription.
    5. Tap Cancel Subscription (you may need to scroll down), then confirm.

    On a Mac:

    1. Open the App Store app.
    2. Click your name (or the sign-in button) in the sidebar.
    3. Click Account Settings at the top of the window.
    4. Scroll to Subscriptions and click Manage.
    5. Click Edit next to Beeper, then click Cancel Subscription.

    Don't see a Cancel button? The subscription is already cancelled and won't renew. More help: Apple Support – Cancel a subscription from Apple.

    Subscribed via the Google Play Store

    This subscription is billed by Google and must be cancelled in Google Play — it can't be cancelled from beeper.com/account. Uninstalling the app does not cancel it.

    On your Android device:

    1. Open the Google Play Store app.
    2. Tap your profile icon at the top right.
    3. Tap Payments & subscriptions > Subscriptions.
    4. Select your Beeper subscription.
    5. Tap Cancel subscription and follow the instructions.

    On a computer:

    1. Go to play.google.com/store/account/subscriptions.
    2. Sign in with the same Google account you used to subscribe.
    3. Find Beeper, click Manage, then Cancel subscription.

    More help: Google Play Help – Cancel, pause, or change a subscription.

    Step 2: Delete your account

    Once you've confirmed you have no active subscription, follow the steps for your platform below:

    • Web
      1. Navigate to beeper.com/account.
      2. Hit ‘Delete account’.
      3. Follow the on-screen prompts to confirm the deletion.
    • Beeper iOS
      1. Go to Settings 
      2. Click on your profile 
      3. Scroll down the bottom and select ‘Delete account’.
      4. Type ‘delete’ to confirm and select ‘Delete’.
    • Beeper Desktop
      1. Go to Settings 
      2. Click on your profile 
      3. Click on the dropdown arrow on the top right
      4. Select ‘Delete’
      5. To confirm the deletion, type in your Beeper username and select ‘Delete account’
    • Beeper Android
      1. Go to Settings 
      2. Click on your profile 
      3. Tap on the three-dot icon on the top right
      4. Select ‘Delete account’
      5. Type in your Beeper username and select ‘Delete account’ to confirm the deletion

    ⚠ Important note:

    1. Deleting your account deletes all messages and chat networks connected to your account within Beeper.
    2. A username can only be used once in Beeper. If you're intending to delete your current account to start a new one with the same username, this is not possible at this time. You may want to delete all your chat networks instead to start fresh.
    3. Deleting your Beeper account does not delete your accounts with each chat network - you'll still be able to access those from within the native chat network apps themselves. 
    4. If you sign up again using the email address, a new Beeper account will be created for you
     

    FAQs

    1. Will deleting my Beeper account cancel my Beeper Plus or Plus Plus subscription?
      No. Deleting your account does not cancel your subscription automatically. Cancel it first (see Step 1 above) to avoid being charged after your account is deleted.
       
    2. I subscribed through the Apple App Store or Google Play Store. Can I cancel at beeper.com/account?
      No. Subscriptions bought through the Apple App Store or Google Play Store are billed by Apple or Google, so you must cancel them there. Only subscriptions started from Beeper Desktop can be cancelled at beeper.com/account. Uninstalling the Beeper app also does not cancel your subscription.
       
    3. How do I know if I have an active subscription?
      Go to www.beeper.com/account and sign in to see your subscription status.
       
    4. What happens to my messages when I delete my account?
      All messages and chat networks connected to your account within Beeper are deleted.
       
    5. Will my WhatsApp, Telegram, Signal, or other chat accounts be deleted too?
      No. Deleting your Beeper account doesn't delete your accounts with each chat network. You can still access them from within each chat network's own app.
       
    6. Can I use the same username again later?
      No. A username can only be used once in Beeper. If you're deleting your account just to start over with the same username, that isn't possible at this time.
       
    7. I just want a fresh start. Do I have to delete my account?
      Not necessarily. You can remove all of your chat networks from Beeper instead, then reconnect the ones you want. That keeps your username and account.
       
    8. Can I sign up again with the same email address?
      Yes. If you sign up again using the same email address, a new Beeper account will be created for you. It won't include the messages, chat networks, or username from your deleted account.

     

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