Beeper's Inbox is designed to help you hit that elusive Inbox Zero. This guide will help you navigate all the buttons and tricks you’ll need to learn to master the Beeper Inbox on all of our clients.

The Design: Desktop

Your Desktop Inbox will be separated into three sections:

Favorites

These are the chats that you choose to set up as Favorites. Hence, they are always accessible. You can add to Favorites by right-clicking the chat and choosing Favorite.

You can also set your Favorite chats to always be on top of all chats in the Inbox. You can manage this on Beeper Desktop → Gear icon → Settings → Inbox → Inbox Ordering → Enable “Show Favorite Chats First”.

Inbox

These are the chats that are currently active. A chat is considered active when it matches one of the below criteria.

• Unread messages.
• Sent messages that match your Auto-Archive settings. The timer does not start until you are not viewing the room; you can update it in Settings → Inbox → Auto Archive “X” minutes after reading.
• Draft: You have typed a message but not sent it.
• Pinned: You can pin a chat to Inbox by hovering on a chat then clicking on the pin or by right-clicking the conversation and clicking on “Pin”. Keep in mind that pinned chats can be manually archived.

Archive

In the archive section, you'll find your inactive chats that do not match any of the criteria mentioned in the above two sections.

How to manage your Auto-Archive settings

To manage your Auto-Archive settings, go to Beeper Desktop → Gear icon → Settings → Inbox,

Here you'll find a small context menu where you can tweak some settings for Inbox and Archive.

Icons and buttons

Settings Buttons

Sweep

If you use Auto Archive after X minutes or you don't use Auto Archive at all, you will see the Sweep button (broom) often.

The button will appear only when read messages are still in Inbox.  Pressing the Sweep button will move your messages to Archive except for Unread messages and  Pinned chats.

Draft

Seeing this next to a chat means you have an unsent message pending.

Pin

This enables you to Pin a chat from Archive and makes it always available in your Inbox.

Pinned chats act like any other room in the inbox and will be ordered with the most recent activity at the top.

Archive

Marks an active chat as done and moves it to Archive.

Presented when hovering over an active chat.

Low Priority

Marking a chat as Low Priority will not just move that chat to a Low Priority Space but will stop the chat from making any notification, audible and visual. We recommend this option for unwanted chats, spam. Chats that you don't want to see in your Inbox.

The Design: iOS

Your iOS Inbox will be separated into three sections.

Favorites

These are the chats that you choose to set up as Favorites. Hence, they are always accessible. You can add to Favorites by long-pressing the chat and choosing Favorite.

Inbox

These are the chats that are currently active. A chat is considered active when it matches one of the below criteria.

• Unread messages.
• Sent messages that match your Auto-Archive settings. The timer does not start until you are not viewing the room; you can update it in Settings → Inbox → Auto Archive “X” minutes after reading.
• Pinned: You can pin a chat to Inbox by long-pressing the chat and then clicking on the pin.

Archive

In the archive section, you'll find your inactive chats that do not match any of the criteria mentioned in the above two sections.

Icons and buttons

Settings Buttons

This will present you with a small context menu where you can tweak some settings for Inbox and Archive.

Pin

This enables you to Pin a chat from Archive and makes it always available in your Inbox.

Pinned chats act like any other room in the inbox and will be ordered with the most recent activity at the top.

Archive

Marks an active chat as done and moves it to Archive.

Presented when long-pressing over an active chat.

Low Priority

Marking a chat as Low Priority will not just move that chat to a Low Priority Space but will stop the chat from making any notification, audible and visual. We recommend this option for unwanted chats, spam. Chats that you don't want to see in your Inbox.

The Design: Android

Currently, Beeper Android app Inbox will behave as a traditional messaging app.

This is the expected behavior:

• New messages: Similar to other messaging apps, your messages are automatically sorted from newest to oldest based on chat activity. 
• Pinned chats: When you pin a chat, the Beeper app displays it on the Inbox header as persistent chat icons. These chats will not appear in the inbox list. 
• Muted chats: Muted chats will remain listed in the Inbox but, you won't receive any audible notification for them. You will only receive a notification if an @mention or a reply to your message is sent in a muted chat room. Muted chats will have a silent bell icon to its right.
• Read/Unread: To change the read state of a chat, you can long-press on it from the inbox view and select Mark as Read / Mark as Unread from the menu that appears
• Low-priority chats: Though this option is not implemented in Beeper Android (to mark a chat as such), you can mark your chats of choosing on Beeper Desktop as Low-Priority, and this will sync to Beeper Android.
• Archive: Though Archiving Management is not present in Beeper Android, you can Archive Chats. Auto-Archiving isn't supported yet.

Beeper Android - How does the Inbox work?

Currently, the Beeper Android app Inbox behaves similarly to a traditional messaging app. Here are some specifics:

Pin

The Beeper Android app lets you pin your favorite chats to the Inbox header. Chats show as circle icons at the top of the screen.

To pin a chat, long-press the chat in question and select Pin.

Mute

Muted chats will remain listed in the Inbox, but you won't receive any audible notification for them. You will only receive a notification if an @mention or a reply to your message is sent in a muted chat room. You will also see a silent bell icon to the right of a muted chat.

To mute a chat, long-press the chat in question and select Mute.

Archive

How do you archive a chat in Beeper Android?

• Long-press the chat in question and select Archive

• Swipe to Archive: Set up this feature by going to Beeper Android → Gear → Preferences → Inbox and choosing between swipe left or right to archive messages. Swipe according to your configuration over the chat you want to archive.

How do you unarchive a chat in Beeper Android?

Though there’s no specific button or gesture to unarchive a chat from the Archive section to Inbox, you can mark it as unread to move it to Inbox. If you want the chat on Inbox but don’t want the unread indicator, mark it as read.

• Long-press the chat in question and select Mark as Unread

• Swipe to Mark as Unread: Set up this feature by going to Beeper Android → Gear → Preferences → Inbox and choosing between swipe left or right to Mark as Read/Unread messages. Then go to Inbox → Tap Search → Select the Archive filter → Search for the chat in question → Swipe over the chat according to your configuration over the chat you want to Mark as Unread.

Filters

While Beeper Desktop filter out archived chats, Beeper Android's Inbox view displays all your messages (including archived messages) in a single list. Archiving is not currently supported in the new Beeper app, but is part of our roadmap plans.

If you want to see chats filtered by Low Priority, Unread, or Chat Network, you can do so by tapping the search bar on top and selecting the icon of your desired view.

Delivered vs. Read Indicators

In your Beeper Android Inbox, you can see a preview of the last message in the chat. If the last message is yours, you will know if it was sent and read.

Delivered indicator	Read indicator

Reading Experience

The Beeper Android app lets you toggle your reading experience between Minimal and Pro. Here are the differences between the two options:

• When using Minimal, all your chats will show only the chat title which could be one of the following:
  • the name of the person you're chatting with;
  • the name of the chat; OR
  • a phone number if the recipient is not saved in your contacts yet. 
    
    It will not show any chat network indicator to provide you the impression of a single inbox.

• In contrast to Minimal, Pro shows you more details about your chats in the inbox list view. In addition to what you already see in Minimal mode, you will also see:
  • the number of unread messages in the chat
  • an optional chat network indicator near the chat avatar