Instructions

• Enable Screen recording when the issue is visible on desktop app
  • With the app active, on Windows: Ctrl+Shift+i or on Mac Cmd+Opt+i to bring up Dev Tools. Similar to Chrome’s Dev Tool, it looks like this: 
    
  • Select Performance 
    
  • Click Record 
    
  • Perform the actions that you want to profile
  • Click Stop when you're finished 
    
  • Wait for the profiler to finish processing. It will generate what is called a Workflow Map. Looks similar to this: 
    
  • Ensure that you capture the entire screen. If you need to scroll, that’s fine!
  • Select the download button to download the needed logs 
    
• Share to your support chat these things: a recording of the screen, saved screenshots, and logs.